FAQ

17 Feb 2020

How to recover accidentally deleted profile?

Unfortunately, the profile cannot be restored if you delete it. Immediately after deleting the profile, we delete all information from our server.

Can I emulate as a mobile user?

Yes, you can choose Android as your operating system.

Can I buy a proxy from you?

We do not sell or provide proxies. We are only involved in software development.

Can I use browser profiles on different devices?

Yes, in GoLogin there is such an opportunity. However, remember that if you use the same profile from different computers, then the canvas will be different. Websites may find this suspicious. This can be avoided by launching GoLogin from virtual assistants or the same computers.

Can I import and export cookies into GoLogin profiles?

Yes, we have a function to import cookies, which allows you to do this comfortably and without any problems. You can export this data using special extensions for your browser.

Can sites see my Mac address?

No, sites cannot see your Mac address through our browser. Theoretically, Google can track this information covertly. However, no one has ever confirmed this information.

Can I use my GoLogin account on multiple devices at the same time?

Yes, you have the opportunity. But we recommend that you do not use one profile at a time. Because of this, you can corrupt profile session data. You can check if the profile is running, on the GoLogin main page to the right of the profile name.

Can I use the 911 S5 proxy with GoLogin?

Yes, you can.

Can virtual machines be used to launch GoLogin?

Oh sure. Just check the system requirements before purchasing a virtual machine.

What is the difference between a team member and a sub-account?

Basically, they differ in their functionality. A sub-account cannot create browser profiles, but it can work with shared profiles. While working with team members You can give them permission to perform certain tasks - launch, create or edit profiles.

Can I use VPN or proxy with GoLogin?

Oh sure. But only OpenVPN is available to you, and if you use this, you will not be able to work with several profiles at the same time.

Can I change the start page?

This can be done on request, but we do not recommend doing this. Since our start page shows how sites see you.

Will my fingerprints be saved if I open my browser profile on another device?

No, if you open a browser profile from another device with different parameters, the site will see the difference. This can be avoided by launching GoLogin from virtual assistants or the same computers.

We’d love to hear questions, comments and suggestions from you. Contact us support@gologin.app or leave a comment below.

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